Refund Policy

Refund Eligibility:

We accept return/refund requests if:

  • You received a damaged, defective, or incorrect item.

  • You contact us within 3 days of receiving the product.

Conditions:

  • Items must be unused, in original packaging, with proof of purchase.

  • You are responsible for return shipping unless the product is faulty.

Non-Refundable:

  • Sale items, hygiene-sensitive products (e.g., earbuds), or customized products.

Refund Process:

  • Approved refunds will be processed to your original payment method within 7–14 business days.

To request a refund or return, please email alphatrendytech@gmail.com with your order number and reason.

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